Privacy Policy
We take the protection of your data very seriously and are committed to the best interests of our clients. It is important for us that you understand how we use your personal data.
This privacy policy details the purposes for which we process your personal data, with whom we share it, the rights you have regarding that data, and everything else we believe is important for you to know.
You must read this privacy policy to ensure that you are aware of the privacy practices of the "Madarat" service that apply throughout the Kingdom of Saudi Arabia. Your use of any of the direct services available on this site constitutes an implicit indication of your agreement to these terms and conditions. If you do not agree to these terms and conditions, please do not enter this site and do not use any of the direct services available on this site.
Collection, processing, and disclosure of personal data
When does Madarat Insurance Company collect personal information about you: This information is collected when you request our services through the channels on our website or via email, including the conditions under which your personal information is shared by members within Madarat Insurance Company.
What types of personal information does Madarat Insurance Brokerage collect and retain?
Necessary personal information is collected to provide the requested services and retained in accordance with the specified regulations.
- Name: First and/or Last Name
- Demographic information: age, gender, and nationality
- National Address
- Phone numbers, email
- National ID or residency number
- Commercial Registration Number
- Date of Birth
- The information collected through cookies
- Professional Employment Details: Employer Name, Employer Information
- Audio and electronic recording: for example, when calling with a question for customer service. Recording the call for service delivery purposes.
The purpose of collecting and processing personal information
We collect your personal information for various purposes as mentioned below:
- To verify your identity and create an account.
- To prevent fraud and unauthorized disclosure of your personal information.
- To record and clarify how we conduct the process of resolving disputes and complaints and reaching a solution
- To comply with the commercial, legal, and regulatory requirements imposed on our company
- To meet your requests, transactions, and other communications regarding our websites
How long does Madarat Insurance Brokerage retain personal information?
- We will retain your information as long as we need it for the business, legal, and regulatory purposes for which it is processed. We will actively review the information we hold and securely delete it when there is no longer a legal, business, or regulatory need to retain it.
Who does Madarat Insurance Brokerage share your personal information with?
- Madarat Insurance Company shares your personal information with various member organizations that agree to disclose your personal data to them. Before sharing personal data with these member organizations, we review the services provided by these organizations and request that they maintain the confidentiality and security of personal data and not use it for any purpose other than to perform the services.